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Help · Configuration

Set up a custom domain

Serve your pages from your own domain: verification, DNS records, certificates, and what each status means.

6 min · matches the current product

From the Artist plan, your pages can live at links.yourdomain.com instead of the DropRoute address. Ownership is proven with a DNS record, certificates are issued automatically, and the domain page always tells you exactly which record it is waiting on.

  1. Add the hostname

    Domains → Add domain. Use a subdomain you can dedicate — links.yourdomain.com or l.yourdomain.com — rather than the root, which usually already serves your site.

  2. Create the two records

    The page shows you a TXT record (proves ownership — its token is shown once) and a CNAME (points traffic at DropRoute). Create both at your DNS provider, exactly as shown. Propagation is usually minutes but can be longer; the page re-checks on its own.

  3. Wait for Active

    Statuses mean what they say: Pending verification (waiting on the TXT), Verifying, SSL provisioning (certificate being issued), Active (serving traffic). A domain serves fan traffic only when it is Active with a valid certificate — never half-configured.

  4. After it is live

    New shares can use the custom domain; existing DropRoute URLs keep working forever, so nothing already printed breaks. A daily re-check catches DNS drift — if a record changes months later, you get told instead of finding out from a fan.

When it does not go to plan

Verification is stuck.
The domain page names the record it cannot see. The usual cause is the record created at the registrar while DNS is actually hosted elsewhere, or a Name field that duplicated the domain (links.yourdomain.com.yourdomain.com).
Removing a domain asks for my password.
By design: detaching a hostname is how a stolen session would hand your domain to someone else, so it requires recent reauthentication.