Terms of service

By creating an account you agree to these terms. If you are agreeing on behalf of a company or a label, you confirm you are allowed to do that, and “you” means that organisation.

Keep your credentials to yourself and tell us if you think someone else has them. You are responsible for what happens in your workspace, including what people you invite do in it. Roles exist so that you can limit that: give someone the least access that lets them do their job.

You must be old enough to enter a contract where you live.

Your artwork, copy, links, and fan list remain yours. DropRoute does not claim ownership of any of it, and does not use it to train anything.

You grant DropRoute only the permission needed to run the service: to store your content, to serve it on the public pages you publish, and to include it in exports and backups. That permission ends when you delete the content or close the account.

You confirm you have the rights to what you upload — including artwork and audio you did not make yourself.

Summarised: do not use DropRoute to deceive people, to distribute malware, to impersonate someone, to send mail to people who did not ask for it, or to break the law. The full list, and what happens when a page breaks it, is on the acceptable use page.

Paid plans renew automatically until cancelled. Cancelling stops the next renewal; the plan stays active for the period already paid for. Prices are shown before you confirm, and any change to them applies from your next renewal, never retroactively.

Downgrading never deletes what you have collected. Analytics beyond the new plan’s window stop being displayed and return if you upgrade; links beyond the active limit are paused rather than removed; your fan list stays and remains exportable.

Refunds are handled case by case and generously. If DropRoute broke something and it cost you a campaign, say so.

DropRoute is provided as it is. There is no uptime guarantee, and it would be dishonest to publish one before an external monitor exists to measure it — see the status page.

Some features depend on other companies’ APIs. Where a provider changes its terms, removes an endpoint, or refuses approval, the affected feature may stop working. When that happens DropRoute will say so in the product rather than showing a control that silently does nothing.

You can close your account at any time and take your data with you. Export first — after deletion and the recovery window, it is genuinely gone.

DropRoute may suspend or close an account that breaks the acceptable use policy, that is being used to defraud people, or where payment has failed repeatedly. Except where a page is causing active harm, you will be told what the problem is and given a chance to fix it.

To the extent the law allows, DropRoute’s total liability is limited to what you paid in the twelve months before the claim. DropRoute is not liable for lost revenue, lost streams, or lost opportunity.

Nothing here limits liability for anything that cannot lawfully be limited, and your statutory rights as a consumer are unaffected.

When these terms change materially, account holders are notified before the change takes effect, and the previous version stays reachable. Continuing to use the service after that date means you accept the new version.

Questions: support@droproute.app (opens in a new tab).