Abuse
Report a link
If a DropRoute link is being used for something it should not be, tell us. You do not need an account, and you do not need to be the person it was aimed at.
What happens next
A person reads every report. If we uphold it, the link stops serving and the workspace is told why — with the reason, not just a status change.
We do not send updates on individual reports. At any volume that becomes a queue nobody can service, and a promise of updates that does not arrive is worse than saying this plainly now.
If you give us an email address it is stored as a one-way hash. That lets us notice somebody filing forty reports; it does not let us write to you, and it is not a mailing list.
Copyright takedown notices
The form’s copyright category is fine for flagging a page. A formal takedown notice needs to reach us in a form we can answer — and the form deliberately hashes email addresses — so send it to support@droproute.app (opens in a new tab) with all of the following: the work you own, the DropRoute address of the page using it, your contact details, a statement that you believe in good faith the use is not authorised by you or the law, a statement that your information is accurate and that you are the owner or authorised to act for them, and your signature — typed is fine.
Complete notices are acted on promptly, usually by removing or disabling the page, and the workspace is told what was removed and why. A workspace that believes the removal was a mistake can send a counter-notice to the same address, with the page, its contact details, and why the use is authorised; accounts that infringe repeatedly are terminated. The same process is described in the terms.
If your link was taken down
You can appeal. Reply to the message you were sent, or use the support form inside your workspace — an appeal goes to the same people, with the evidence attached.