Help · Audience and analytics
Grow and export your audience
Consent-first email capture on every page, the double opt-in choice, and exports that make the list genuinely yours.
5 min · matches the current product
The audience system is built on one premise: a fan’s email is a loan, extended on terms. Every signup stores the exact consent wording the fan saw, addresses are encrypted at rest, and the whole list exports whenever you want it — because a list you cannot leave with was never yours.
Put the signup where fans are
The email signup block is on release pages and bio pages by default. The consent text is editable per workspace; whatever wording a fan agrees to is snapshotted as evidence with their signup.
Decide on double opt-in
On by default: fans confirm by email before they count. Stricter lists deliver better and prove consent — but some fans never click the confirmation. The setting explains the trade-off in both directions and the choice is yours per workspace.
Work the list from the Audience page
Filter by status, tag fans, view any fan’s consent record, suppress or delete on request. Suppression survives deletion on purpose: an address that asked to be left alone cannot be re-collected by the next signup form.
Export — both files
Audience → Export produces two files: the subscriber list (for your mail tool) and the consent log (the evidence of what each fan agreed to and when). Take both; the second one is what answers a complaint or an audit years later.
When it does not go to plan
- Signups seem low.
- Check where the block sits — below ten destinations, nobody scrolls to it. On release pages the signup earns most when framed as "get the next release", not "join the newsletter".